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Privacy Policy

Last updated: October 2026

At Acmium, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or subscribe to product availability notifications.

1. Who We Are

Acmium specialises in nutritional supplements and wellness products.

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the data controller is:

Business name: Acmium
Website: acmium.com
Email: [email protected]

For any privacy-related enquiries, please contact us at [email protected].

2. Information We Collect

We collect only the personal information reasonably necessary to operate our website and respond to visitors.

Stock Availability Notifications

When you register to receive stock notifications for Alcapro, we collect your email address.

Your email address is stored within our WordPress website system and is used to send the product availability notification you requested, including details of any associated introductory offer.

We do not automatically subscribe you to unrelated marketing communications.

You may withdraw your consent and request removal of your email address at any time by contacting [email protected].

Contact Form Enquiries

When you contact us through our website, we may collect your name, email address and the information included in your message.

We use this information to respond to your enquiry and manage any necessary follow-up correspondence.

Information submitted through our website may be stored within WordPress and processed by the technical services supporting our website.

Website Analytics

We use Google Analytics to understand how visitors interact with our website.

Where required by law, analytics cookies will only be activated after you provide consent.

Analytics information may include pages visited, website interactions, device information and general geographical information.

We use this information to improve website functionality, content and visitor experience.

3. How We Use and Share Your Information

We use personal information for the following purposes:

  • Sending requested product availability notifications.

  • Responding to enquiries.

  • Maintaining website security and functionality.

  • Understanding website performance, where permitted.

  • Complying with applicable legal obligations.

We do not sell, rent or trade personal information or email addresses.

We do not share mailing lists with third parties for their independent marketing purposes.

However, personal information may be processed by trusted technical service providers, including our website hosting provider, email delivery services and analytics providers, where necessary to operate our website.

We require personal information to be handled in accordance with applicable data protection requirements.

4. Your Privacy Rights

Under applicable data protection legislation, you may have rights to access, correct, delete or restrict the processing of your personal information.

You may also object to certain processing activities, request data portability where applicable and withdraw consent at any time.

To exercise your rights, contact:

[email protected]

We will respond within the timeframes required by applicable law, generally within one month.

You may also complain to the UK Information Commissioner’s Office if you believe your personal information has been handled unlawfully.

5. How We Share Your Information

We do not sell, rent or trade your personal information or email addresses.

We do not provide our customer mailing lists to third parties for their independent marketing purposes.

However, limited personal information may be processed by trusted service providers who help us operate our website and deliver our services.

These may include:

  • Website hosting and infrastructure providers.

  • Email delivery and communication services.

  • Website analytics providers.

  • Website security and technical support services.

These providers may process information on our behalf only as necessary to deliver their services, subject to applicable data protection requirements.

We may also disclose information where legally required or necessary to protect our legal rights.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functionality, maintain security and understand how visitors interact with our content.

Cookies are small files stored on your device when you visit a website.

Essential Cookies

These cookies support functions necessary for the website to operate properly, such as security, technical performance and certain user preferences.

Analytics Cookies

We use Google Analytics to help us understand website traffic and visitor interactions.

Google Analytics may collect information about:

  • Pages visited.

  • Time spent on the website.

  • General visitor location.

  • Device and browser information.

  • Interactions with website features.

We use this information to evaluate website performance and improve the experience of our visitors.

Where required by applicable law, non-essential analytics cookies are used only after you have provided consent.

You can manage your cookie preferences through the controls provided on our website, where available, or through your browser settings.

Disabling certain cookies may affect some website features.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Stock notification subscriptions: We retain your email address until you unsubscribe, withdraw your consent or the information is no longer required for the notification service.

Contact enquiries: We retain correspondence only for as long as necessary to respond to your enquiry, manage any related follow-up and meet applicable legal requirements.

Website analytics: Analytics information is retained according to the retention settings of the relevant analytics service.

We may retain limited information for longer where necessary to comply with legal obligations, resolve disputes or maintain appropriate records of consent.

When personal information is no longer required, we take reasonable steps to delete or anonymise it securely.

8. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include:

  • Secure website connections using HTTPS encryption.

  • Restricted access to personal information.

  • Password-protected administrative systems.

  • Website security measures and software updates.

  • Use of reputable hosting and technology providers.

Access to personal information is limited to individuals who require it for legitimate business purposes.

Although we take reasonable precautions, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. International Data Transfers

Some of the technology providers supporting our website may process or store information outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, we take appropriate steps to ensure that applicable data protection requirements are met.

These may include relying on recognised adequacy arrangements or appropriate contractual safeguards.

10. Your Privacy Rights

Depending on your location and applicable data protection law, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that inaccurate or incomplete information be corrected.

  • Deletion: Request the deletion of your personal information in certain circumstances.

  • Restriction: Request that we limit how your information is processed.

  • Objection: Object to certain types of personal information processing.

  • Data portability: Request a copy of certain information in a structured, commonly used format.

  • Withdrawal of consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact:

[email protected]

We will respond to requests within the timeframes required by applicable data protection law, generally within one month.

You also have the right to lodge a complaint with the relevant data protection supervisory authority.

For individuals in the United Kingdom, this is the Information Commissioner’s Office (ICO).

11. Email Notifications and Unsubscribing

If you subscribe to Alcapro stock notifications, your email address will be used to send communications relating to the product availability notification you requested.

We will not automatically add you to unrelated promotional mailing lists.

You may unsubscribe or request removal of your email address at any time by contacting:

[email protected]

We will process your request promptly.

Where we introduce additional marketing communications, we will obtain any consent required by applicable law.

12. Third-Party Websites and Services

Our website may contain links to external websites or use services provided by third parties.

These third parties may operate under their own privacy policies and data protection practices.

We are not responsible for the privacy practices of external websites that we do not control.

We encourage visitors to review the privacy policies of any external websites they access.

13. Children’s Privacy

Our website and products are intended for adults.

We do not knowingly collect personal information from children for marketing purposes.

If we become aware that we have collected personal information from a child without an appropriate legal basis, we will take reasonable steps to delete that information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality or applicable legal requirements.

Any updates will be published on this page, together with a revised “Last updated” date.

Where required by law, we will provide additional notice of significant changes.

We encourage visitors to review this page occasionally.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights or would like us to remove your information, please contact us.

Acmium
Email: [email protected]
Website: acmium.com

We are committed to handling personal information responsibly and addressing privacy-related enquiries promptly.

© All Rights Reserved.